Privacy Policy for ActionSMM

At ActionSMM ("we," "us," "our"), we are dedicated to protecting the privacy of individuals, clients, and visitors. This policy outlines how we collect, use, process, and safeguard personal information when you use our website, interact with us on social media, or engage with our services. It explains your privacy rights and how laws protect you.

Personal Data: Any information related to an identified or identifiable individual (the "data subject"). It can include names, addresses, email addresses, social media profiles, and IP addresses.

Non-Personal Data: Information that does not identify a specific individual, such as anonymized user data or browser type.

Processing: Any action taken with personal data, including collection, recording, storage, retrieval, use, disclosure, and deletion.

Third-Party Service Providers: External vendors who assist in the processing of personal data or provide services to us, such as payment gateways, email providers, or hosting platforms.

1. Information We Collect

a. Non-Personal Information

We collect non-personal data automatically through tracking technologies like cookies and log files. This includes:

Browser and Device Information: This may include your IP address, browser type, operating system, and device identifiers.

Website Usage Data: Including the pages you visit, time spent on each page, and how you navigate our website.

Referral Data: This includes the URL of the website that referred you to our website, helping us understand where our traffic comes from.

b. Sensitive Personal Data

We do not intentionally collect sensitive personal data (such as data related to race, ethnicity, political opinions, religion, health, sexual orientation, or biometric data) unless you voluntarily provide it, or it is required for a specific service.

c. Personal Information

We collect various types of personal information to provide you with our services and improve your experience. This can include:

Contact Information: Including your full name, phone number, and email address. We may collect this data when you sign up for our services, fill out a contact form, or interact with us.

Billing Information: This may include your billing address, payment card details, and transaction history. Payment details are processed by secure third-party payment processors.

Social Media Profiles: If you sign into our services through a social media account (e.g., Facebook or Twitter), we may collect your profile name, profile picture, and any other information you provide through that platform.

We collect information in several ways, depending on how you interact with us:

a. Direct Interactions

You may provide personal information directly to us in the following ways:
When you fill out a form on our website
When you contact us by phone or email
When you create or update an account with us
When you participate in surveys or promotional activities

b. Automated Technologies

We use automated technologies such as cookies, web beacons, and pixel tags to collect non-personal information about your interaction with our website. These technologies help us:

Personalize content and ads based on your preferences
Track how users navigate our site
Improve the functionality of our website and services

c. Third-Party Sources

We may also collect data from third parties, such as:
Social media platforms (e.g., Facebook, LinkedIn)
Data analytics providers
Advertising networks
Public databases

We only collect and process your data when we have a legal basis to do so. The legal grounds for processing personal data include:

a. Consent
We may process your personal data when you have provided explicit consent. For example, you may consent to receiving marketing communications.

b. Contractual Necessity
We may process your personal data to fulfill a contract with you. For example, when you purchase a service from us, we need to process your personal and billing information to provide the service.

c. Legitimate Interests
We may process your data when it is in our legitimate interest to do so, such as for improving our services, ensuring website security, or managing our business.

d. Legal Obligations
In certain situations, we may be required to process your data to comply with legal obligations, such as for tax purposes or in response to a legal request.

We use the information we collect for a variety of purposes, such as:

• To Provide Services: We use personal information to set up and manage your account, deliver our services, and process transactions.
  
• To Personalize Your Experience: We use data to tailor our services, content, and marketing efforts to suit your preferences.
• For Analytics and Reporting: We use non-personal data to analyze website traffic, usage patterns, and the effectiveness of marketing campaigns.
• To Communicate with You: We use your contact details to respond to inquiries, send service-related updates, or deliver marketing communications.
• To Enhance Website Security: We use information to detect and prevent fraud, abuse, or other suspicious activity on our website.
• Legal Compliance: We may use or disclose your information to comply with applicable laws, regulations, or legal requests.

We share your data with third parties in the following circumstances:

a. Service Providers

We may share your data with trusted service providers who assist us in running our business. These service providers include:

• Payment processors
• Cloud storage providers
• Data analytics companies
• Email marketing platforms

We ensure that these providers adhere to strict confidentiality and data protection agreements.

b. Business Transfers

If our company is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner as part of the transaction.

c. Legal Compliance

We may disclose your data to law enforcement or regulatory bodies if required to do so by law or if we believe that such action is necessary to comply with legal obligations.

We operate in multiple countries, and as a result, your data may be transferred to countries with different data protection laws. Where data is transferred outside of your home country, we ensure that appropriate safeguards, such as data protection agreements, are in place to protect your personal information.

For users in the European Economic Area (EEA), we rely on standard contractual clauses approved by the European Commission when transferring data internationally. These clauses ensure that your data is adequately protected, even when processed in countries with different data protection standards.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

For example:

• Account Information: We retain account information for the duration of your contract with us and for a reasonable period afterward to resolve any disputes, comply with legal requirements, or enforce our agreements.
• Marketing Preferences: We retain your preferences for marketing communications until you opt-out or request that we delete your information.

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption: We use encryption technologies to protect sensitive data during transmission and at rest.
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions.
• Regular Audits: We conduct regular security audits and assessments to identify and address vulnerabilities.

Despite these precautions, no system is entirely secure, and we cannot guarantee the absolute security of your information.

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

a. Right to Access
You have the right to request access to the personal data we hold about you, including information about how it is processed, shared, and retained.

b. Right to Rectification
You have the right to request corrections to inaccurate or incomplete personal data that we hold about you.

c. Right to Erasure
You have the right to request the deletion of your personal data when it is no longer needed for the purposes it was collected, or if you withdraw your consent.

d. Right to Restriction
You have the right to request a restriction on the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data.

e. Right to Data Portability
You have the right to request that we transfer your personal data to another organization, where it is technically feasible.

f. Right to Object
You have the right to object to the processing of your data for specific purposes, including direct marketing and profiling.

You have control over how we use your information, including the ability to manage your preferences for marketing communications, cookies, and other data usage:

• Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in our communications or by contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings, although disabling